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to the 'new normal'
Who we are and what we do
Dematic GmbH & Co. KG
Multimedial support DTM
KION GROUP AG
Checking in via app at your favorite café, paying cashless or handing in sick leave via mobile phone – the processes at dinner, in retail or in the office do not have to doze off due to distance regulations or home office; they simply need to become more digital.
Currently, this also requires a little more flexibility than we are perhaps used to. Restaurants have already understood this dynamic and offer their food as take-away or via delivery services – often in addition to their reopened restaurants. Doctors are expanding their office hours to include online consultations. And handicraft shops are packing DIY packages for the hobby sessions at home. There are endless examples. What they all have in common: a firm anchor in the online world and a radical rethinking. You should also think outside the box and see if you can modify your offers and models. Adapt your offers flexibly to the response of your customers. And consider which paths you can take more virtually to bridge the gap between business as usual and new territories.